Welcome to LetsMeds (“LetsMeds,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of www.letsmeds.com (the “Website”) and any services, communications, or assistance provided through our platform.
Please read these Terms carefully before using our Website. By accessing, browsing, or using the Website, or by contacting LetsMeds for information or services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should discontinue using the Website.
LetsMeds is an India-based pharmaceutical wholesaler, distributor, and third-party medicine provider engaged in the supply and distribution of branded and generic specialty medicines through authorized business partners and suppliers.
LetsMeds does not manufacture pharmaceutical products, operate as a healthcare provider, or provide medical diagnosis or treatment. Information available on the Website is intended for general informational purposes only and should not be considered a substitute for professional medical advice.
By accessing or using the Website, you confirm that you:
These Terms apply to all visitors, customers, business partners, healthcare professionals, caregivers, and other users of the Website.
For the purposes of these Terms:
“Website” means https://www.letsmeds.com and all associated webpages and online services operated by LetsMeds.
“User,” “You,” or “Your” means any individual or organization accessing or using the Website.
“Services” refers to the medicine sourcing assistance, customer support, product information, quotation assistance, and related services provided by LetsMeds.
“Supplier” means a third-party distributor, exporter, wholesaler, or other authorized entity that may supply products requested through LetsMeds.
You may use the Website only if you:
If you are using the Website on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
LetsMeds provides information and assistance relating to specialty medicines and healthcare products.
Our services may include:
The information available on the Website is provided for general informational purposes only and should not be relied upon as medical, pharmaceutical, legal, or financial advice.
LetsMeds is an India-based pharmaceutical wholesaler, distributor, and third-party medicine provider.
Depending on the nature of your request, LetsMeds may facilitate communication or coordination with trusted suppliers, logistics providers, or other service providers.
Unless expressly stated otherwise:
Availability may vary due to regulatory requirements, supplier inventory, manufacturing changes, transportation restrictions, customs procedures, or other factors beyond our reasonable control.
When using the Website, you agree to:
You are solely responsible for ensuring that any medicine requested or purchased is permitted under the laws and regulations of your jurisdiction.
You agree not to:
LetsMeds reserves the right to suspend or restrict access to users who violate these Terms or engage in activities that may harm the Website or its users.
LetsMeds makes reasonable efforts to ensure that product descriptions, specifications, pricing information, and other content published on the Website are accurate and current.
However:
Users should always consult a qualified healthcare professional before using any medicine.
Prices displayed on the Website, if any, are provided for general informational purposes and may change without prior notice.
Where quotations are provided:
Unless expressly stated otherwise, all prices are exclusive of applicable taxes, customs duties, import charges, and other government-imposed fees that may apply in the destination country.
Submitting an inquiry, quotation request, or order request through the Website does not automatically create a binding contract between you and LetsMeds.
An order or sourcing request is considered accepted only after:
LetsMeds reserves the right to decline or cancel any request where:
Users will be informed where reasonably practicable if a request cannot be fulfilled.
Where payment is required for a requested product or service, LetsMeds will communicate the applicable payment terms before processing the request.
Payments, where applicable, must be completed using the payment methods accepted by LetsMeds at the time of the transaction.
LetsMeds reserves the right to:
Unless otherwise stated, users are responsible for any applicable bank charges, currency conversion fees, taxes, customs duties, or other charges imposed by financial institutions or governmental authorities.
LetsMeds works with trusted logistics providers to facilitate the delivery of requested medicines and healthcare products.
Estimated delivery times are provided for reference only and may vary depending on:
While LetsMeds strives to assist customers throughout the shipping process, we cannot guarantee delivery within a specific timeframe.
Risk associated with customs delays, import inspections, or restrictions imposed by local authorities may affect delivery schedules.
Customers are solely responsible for ensuring that the importation, possession, purchase, and use of any requested medicine complies with the laws, regulations, and import requirements applicable in their country or region.
LetsMeds does not guarantee that every product displayed on the Website is legally available in every jurisdiction.
Customers may be required to provide additional documentation or information where required by local authorities or applicable regulations.
LetsMeds shall not be responsible for shipments delayed, refused, confiscated, or destroyed due to local legal or regulatory requirements beyond our reasonable control.
Cancellation, return, and refund requests are subject to the nature of the product, supplier policies, applicable laws, and the stage of order processing.
Due to the nature of pharmaceutical and healthcare products:
Customers are encouraged to review the separate Refund & Cancellation Policy available on the Website before placing a request.
Unless otherwise indicated, all content available on the Website, including but not limited to:
is owned by or licensed to LetsMeds and is protected by applicable intellectual property laws.
Users may access Website content solely for personal, lawful, and non-commercial purposes.
No content may be copied, reproduced, distributed, modified, republished, or exploited without prior written permission from LetsMeds, except where permitted by applicable law.
Users agree not to:
LetsMeds reserves the right to suspend or terminate access where these Terms are violated.
The Website may contain links to third-party websites, healthcare resources, manufacturers, suppliers, or service providers for informational purposes.
These websites operate independently from LetsMeds.
LetsMeds does not control, endorse, or assume responsibility for:
Users access third-party websites at their own discretion and should review the applicable terms and privacy policies of those websites.
The information available on the Website is provided solely for general informational and educational purposes.
Nothing contained on the Website should be interpreted as:
Users should always consult their physician, pharmacist, or another qualified healthcare provider before starting, changing, or discontinuing any medication.
Reliance on any information available through the Website is solely at the user’s own risk.
The Website and its content are provided on an “as is” and “as available” basis.
To the fullest extent permitted by applicable law, LetsMeds makes no express or implied warranties regarding:
While we make reasonable efforts to maintain accurate information, errors or omissions may occasionally occur.
To the maximum extent permitted by applicable law, LetsMeds, its directors, employees, affiliates, suppliers, and partners shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or relating to:
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
You agree to indemnify, defend, and hold harmless LetsMeds, its directors, employees, affiliates, suppliers, partners, and service providers from any claims, liabilities, damages, losses, costs, or expenses arising out of:
LetsMeds shall not be responsible for delays or failures in performing its obligations where such delays result from events beyond its reasonable control, including but not limited to:
Performance of obligations may be suspended for the duration of such events.
Your use of the Website is also governed by our Privacy Policy, which explains how LetsMeds collects, uses, stores, and protects personal information.
By using the Website, you acknowledge that you have read and understood the Privacy Policy.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of India, without regard to its conflict of law principles.
Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in India, unless otherwise required by applicable law.
LetsMeds may revise these Terms from time to time to reflect changes in legal requirements, business operations, or Website functionality.
Updated Terms will become effective upon publication on the Website unless otherwise stated.
Continued use of the Website after revised Terms are published constitutes acceptance of the updated Terms.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms & Conditions, together with our Privacy Policy and any other policies expressly referenced on the Website, constitute the entire agreement between you and LetsMeds regarding your use of the Website and supersede any prior understandings relating to the same subject matter.
If you have any questions regarding these Terms & Conditions, please contact us:
LetsMeds
We will make reasonable efforts to respond to genuine inquiries in a timely manner.
By continuing to access or use the LetsMeds Website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.